Privacy Policy

1. Introduction

Aristo Decor ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://aristodecor.store and make purchases.

This policy is compliant with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian data protection laws.

2. Data Controller Information

For the purposes of the DPDP Act 2023, the data controller is:

Aristo Decor
1-8-303, 48/15, Begumpet Police Lines, PG Road, Sindhi Colony, Hyderabad, Secunderabad, Hyderabad, Telangana – 500003
GSTIN: 36AAQCP2872C1Z8

3. Information We Collect

3.1 Personal Data Provided by You

We collect information that you voluntarily provide when you:

• Place an order on our website
• Create an account
• Contact our customer support
• Subscribe to our newsletter
• Participate in surveys or promotions

Data Category	Data Collected	Purpose
Identity Data	Name, email address, phone number	Order processing, communication
Contact Data	Shipping address, billing address	Delivery of products
Transaction Data	Order details, payment information	Order fulfillment, records
Communication Data	Messages, feedback, reviews	Customer support

3.2 Automatically Collected Data

When you visit our website, we may automatically collect:

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited and time spent on site
• Referring website or source

4. Legal Basis for Processing

Under the DPDP Act 2023, we process your personal data based on:

• Consent: You have given clear consent for us to process your personal data for specific purposes.
• Contract: Processing is necessary for the performance of a contract (fulfilling your order).
• Legal Obligation: Processing is necessary to comply with legal requirements (tax records, consumer protection).
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention and service improvement.

5. How We Use Your Information

We use your personal data for the following purposes:

• Processing and fulfilling your orders
• Sending order confirmations and shipping updates
• Providing customer support and responding to inquiries
• Improving our website and services
• Sending promotional communications (with your consent)
• Preventing fraud and maintaining security
• Complying with legal obligations

6. Data Sharing and Disclosure

We may share your personal data with:

• Courier Partners: To deliver your orders
• Payment Processors: To process transactions securely
• Analytics Providers: To analyze website usage (Google Analytics)
• Legal Authorities: When required by law or court order

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected:

• Order data: 7 years (for tax and legal compliance)
• Account data: Until you request deletion
• Marketing preferences: Until you unsubscribe
• Communication records: 3 years

8. Your Rights Under DPDP Act 2023

As a Data Principal, you have the following rights:

• Right to Access: Request information about what personal data we hold about you
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to legal requirements)
• Right to Withdraw Consent: Withdraw consent for data processing at any time
• Right to Grievance Redressal: Lodge a complaint with us or the Data Protection Board of India
• Right to Nominate: Nominate someone to exercise your rights in case of death or incapacity

To exercise these rights, contact our Grievance Officer (details below).

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• SSL/HTTPS encryption for data transmission
• Secure servers with restricted access
• Regular security assessments and updates
• Employee training on data protection

10. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

12. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

14. Grievance Officer

In accordance with the DPDP Act 2023 and Information Technology Act 2000, we have appointed a Grievance Officer to address your concerns:

15. Contact Us

For any privacy-related questions or concerns:

Email: info@aristodecor.store

Phone: +91 9030921435